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TroubleshootingLinked Browsers & Profiles

Linked browsers and profiles troubleshooting

These instructions apply to SupaSidebar 1.3.0 and later. Using 1.2.x?

Start with the browser/profile label next to the space name. It shows what the space is linked to. Click it for connection status, bookmark checking, or Unlink. You can also find the connection in Preferences → Spaces → My spaces.

A profile isn’t showing up in the picker

  1. Open the profile in its browser so the browser has created its data.
  2. Use Refresh Profiles in the picker, then look again.
  3. If an access warning appears, follow it to Permission Status.

Some browsers support a whole-browser connection without individual profile linking. Check the choices in the picker and Browser Support. For a Chromium profile still missing after refresh, see Missing browser profiles.

Live Tabs is empty in a linked space

Check the specific condition before changing permissions:

What you seeWhat to check
A different browser/profile beside the space nameUnlink it, then link the intended browser or profile
Live Tabs is turned offEnable Live Tabs in Preferences → Browser Activity, or enable that browser’s Live Tabs in Privacy & Browsers, as directed by the message
Allow access to show tabsUse Review permissions, then grant the permission named in the warning
Browser is blocked or Live Tabs is unavailableReview Preferences → Privacy & Browsers and the browser support guide
No tabs to show with no blockerOpen a window in the linked profile and open a tab; use Open profile or Open browser if offered
A profile-identification messageKeep the intended browser/profile window open and retry; include the exact message if contacting support

If tabs appear in an unlinked space but not in the linked space, include that detail when reporting the issue. It helps distinguish reading browser tabs from matching them to a particular profile.

Connected means the space has a saved connection. It is not a claim that every browser operation has been tested. SupaSidebar does not block the normal Live Tabs loader just because a permission check has not yet been verified.

See Permissions troubleshooting if a required permission is denied or a browser operation fails.

  1. Check for an explicit Preferred Browser on the saved link.
  2. Check Preferences → Air Traffic Control. Open routes are checked in their displayed order; a matching route above the linked-space default wins.
  3. Check that Air Traffic Control and the linked-space Open route are enabled.
  4. Check the selected space’s connection in Preferences → Spaces → My spaces. An earlier choice to keep automatic linked-profile opening off is preserved after updating.

A one-time Open With choice overrides automatic routing. The saved link’s Preferred Browser also takes precedence over ATC. See Browser Selection for the complete order.

If only one link should open elsewhere, use Open With or Preferred Browser on that link. If the entire space should use its linked browser/profile, choose Open links in this browser or profile in the space’s connection settings when the earlier opt-out message appears.

Focusing a browser doesn’t switch spaces

Open Preferences → Spaces → Switching spaces → When a linked browser/profile becomes active. Choose Ask to switch space, Switch automatically, or Do nothing.

The default is Do nothing, so choose one of the other options if you want SupaSidebar to follow the active browser/profile.

This existing behavior requires Live Tabs to be enabled. It also needs a matching linked space and an identifiable browser/profile. The setting does not add a connection to an unlinked space.

The linked browser doesn’t launch on a space change

Check Preferences → Spaces → Switching spaces → Open linked browser if it isn’t running. This existing behavior requires Live Tabs to be enabled.

This option is off by default.

Confirm the space is linked to the intended browser/profile and that browser is still installed. Try Open browser or Open profile from the empty Live Tabs area. If opening fails, include the browser/profile and any permission warning in your report.

Tabs close when I switch spaces

Check Preferences → Spaces → Switching spaces → Advanced → Close and reopen tabs on space change. This is the legacy tab-memory feature, previously named Link Open Tabs to Space. It is separate from connecting a browser/profile. Its close step is browser-wide for a linked space, so tabs in another profile of that browser can also close.

Turn it off if you want to keep browser tabs open. If you keep it enabled, lock individual tabs that should remain open across spaces.

Bookmarks are missing from the results

A named profile reads that profile’s bookmarks. A whole-browser connection reads all discovered profiles supported by its importer. Safari reads its bookmark library, including when a named Safari profile is linked.

A warning names profiles whose bookmark files could not be found or read. This does not mean the browser is uninstalled. You can review bookmarks from the other profiles, then retry after opening the affected profile and saving a bookmark there.

Bookmark fetching is manual. Use Check for new bookmarks in… again after adding bookmarks in the browser. Changes made in SupaSidebar are not sent back to the browser. See Import Bookmarks for an HTML import fallback.

Change or remove the connection

Click the linked browser/profile beside the space name and choose Unlink. To replace it, click the link icon and select the new browser/profile. Bookmarks already added to the space remain saved.

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